Field Service Technician - AC/Power

Summary: The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by client, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our “Edge” market segment, including retail, financial, and municipal customers. Key Responsibilities Perform preventive and corrective maintenance on electrical and power systems Troubleshoot, repair, and test UPS and battery equipment Provide on-site and phone support to customers Complete service reports and maintain accurate documentation Ensure all work is performed safely and professionally Qualifications Associate degree in Electronics, Electrical, or related field preferred 0–3 years of experience in field service, electrical, or mechanical systems (military experience a plus) Strong electrical fundamentals and familiarity with test equipment Excellent communication and customer service skills Valid driver’s license and ability to travel locally What We Offer Competitive pay and benefits (medical, dental, vision, 401k, PTO) Company vehicle, tools, laptop, and PPE provided Technical training and career development opportunities Supportive team culture and commitment to safety